Privacy Policy

Effective date: April 12, 2026

What data we collect

Credentia One does not collect personal information. The candidate form runs entirely in your browser. No account is required. No personal data is transmitted to our servers.

When you generate a Credentia One file, a SHA-256 cryptographic hash of your document is registered with our verification service. This hash is a one-way mathematical fingerprint. It cannot be reversed to recover your personal data. Alongside the hash, we store the two-letter country code you selected. Nothing else.

Cookies and analytics

We use Google Analytics 4 (GA4) for aggregate site usage analytics. The GA4 script is loaded only after you explicitly accept cookies via the consent banner. If you decline, no analytics cookies are set and no tracking scripts are loaded.

GA4 collects anonymized page view data, session duration, and referral sources. It does not have access to any data you enter in the Credentia One form.

Local storage

Your form draft data is saved to your browser's localStorage to allow you to resume editing across sessions. This data never leaves your device. It is not transmitted to any server. You can clear it at any time using the "Clear all data" button on the builder page or by clearing your browser's local storage.

Verification service (Supabase)

Our verification database, hosted on Supabase, stores token hashes and country codes. These records contain no personally identifiable information (PII). They exist solely to allow employers to confirm that a given .credentia.json file was generated using the Credentia One standard.

Contact form

When you submit the contact form on our employer page, your name, institution, and email address are processed by Web3Forms (web3forms.com). This data is used solely to respond to your inquiry and is not stored by Credentia One.

Verification API

When an employer verifies a candidate's file through the Credentia One API, the following data is processed: the employer's API key (for authentication) and a cryptographic hash (for token lookup). No candidate personal information is transmitted to or stored by the verification service. Verification requests are logged with the employer's account ID, the hash checked, the result (verified or not), and the timestamp. These logs are retained for audit and billing purposes.

The verification API is jurisdiction-neutral. It validates cryptographic hashes without accessing, processing, or transmitting any candidate personal data, regardless of the candidate's location or the jurisdictions covered by their disclosures.

International Data Handling

Credentia One is used by candidates applying for positions in multiple jurisdictions. The following outlines how we handle data in compliance with applicable privacy and anti-discrimination laws in each supported region.

United States

Credentia One supports voluntary self-identification fields required by the Equal Employment Opportunity Commission (EEOC), including gender, race/ethnicity, veteran status, and disability status. These disclosures are entered by the candidate in their browser, included in their downloaded file, and are never transmitted to or stored by Credentia One. Employers receiving these files are responsible for storing EEOC data separately from professional credentials as required by federal law.

Canada

Credentia One supports voluntary self-identification fields under the Canadian Employment Equity Act, including Indigenous identity, visible minority status, and disability status. All data remains on the candidate's device. Credentia One complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector (Law 25). No personal information is collected or stored by our service.

United Kingdom

Credentia One supports voluntary equality monitoring fields aligned with the UK Equality Act 2010, including ethnicity (using ONS census categories), disability, religion, sexual orientation, and age range. This data is generated and stored locally on the candidate's device. Credentia One does not act as a data controller for this information under the UK General Data Protection Regulation (UK GDPR). Employers who receive and process Credentia files containing this data are responsible for their own compliance with the UK GDPR and the Data Protection Act 2018.

European Union / EEA

Credentia One supports GDPR-aligned disclosures including explicit consent to process personal data, data retention preferences, gender, and disability status. When a candidate checks the GDPR consent box, a timestamp is recorded locally in their file. Credentia One does not process, transmit, or store any candidate personal data. The cryptographic hash registered with our verification service contains no personally identifiable information. Candidates may exercise their right to erasure by simply deleting their .credentia.json file; there is no data on our servers to delete. Employers who process Credentia files are data controllers under the GDPR and are responsible for their own compliance, including providing candidates with privacy notices and honoring data subject access requests.

Australia

Credentia One supports voluntary equal opportunity disclosures aligned with Australian anti-discrimination legislation, including Indigenous status, gender (including the intersex category recognized under Australian law), disability, and primary language. All data remains on the candidate's device. Credentia One complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 by not collecting or storing personal information.

New Zealand

Credentia One supports voluntary disclosures aligned with New Zealand employment practices, including ethnicity (using NZ Census categories), gender (including the gender diverse category), disability, and iwi affiliation for Maori candidates. All data remains on the candidate's device. Credentia One complies with the Privacy Act 2020 (New Zealand) by not collecting or storing personal information.

Cross-Border Applications

When a candidate applies for positions in multiple countries, their Credentia file may contain disclosure data for several jurisdictions simultaneously. Each disclosure section is clearly labeled by country or region. Employers are responsible for processing only the disclosures relevant to their jurisdiction and applicable laws.

US state privacy laws (CCPA/CPRA)

Credentia One does not sell, share, or disclose personal information as defined under the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA). Because we do not collect personal information, there is no data to sell or share. This applies equally to privacy laws in other US states including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and others.

Contact

For privacy inquiries, use the contact form on our Employer page.